AUCMA provides customized solutions for your specific needs, including materials, colors, number of shelves or drawers, plugs, etc. Please let us know your requirements and we will create a unique product for you.
Materials
Colors
Number of Shelves
Number of Drawers
Plugs
After Sales and Product Warranty Policies
Hereby promise to our customs, the following services will be provide from the date of sale (subject to the invoice)
1. One year free warranty for the whole machine.
2. Three years free warranty on main parts (including compressor, evaporator, condenser, filter, capillary tube, thermostat, solenoid valve, main control board, fan motor)
3. The event is one of the following cases, is not the scope of free services, and will be repaired for a fee.
Consumers due to the use, maintenance, improper storage caused by damage.
Non-the company designated special maintenance department to dismantle the damage caused by.
No warranty instructions and valid invoices.
Products and warranty descriptions and invoices do not match or modified.
The loss caused by force majeure.
The warranty period expires.
FAQs
How about quality of the goods?
Since the establishment of our company, relying on the superiority of the state-level technical center of Aucma Co., Ltd , such as refrigeration technology, digital control technology and intelligent integration technology, environmental protection and so on. We aimed at the domestic and international research & medical equipment market.
Is OEM service available.
Most of the products are available for OEM customization.
Transportation
Transported by DHL, UPS, EMS, Fedex, Air freight, Sea freight.
After-sales Service
1 year warranty for all kinds of products;
If you find any defective accessories first time, we will give you the new parts for free to replace in the next order, as an experienced manufacturer, you can rest assured of the quality and after-sales service.
When will make delivery?
Generally, the lead time for most stocked products is about 7~15 days, vary by models and production schedule. For those non-stocked products, the manufacturing lead time is around 20 days.
